American Staffing Association: Members

ASA promotes legal, ethical, and professional practices for the staffing industry

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Best Practices

Nurse Staffing Firm Best Practices and Operations Information

Nurse staffing firms play a critical role in the nation's health care system by quickly and efficiently supplying hundreds of thousands of health care workers in a wide range of skill categories on an as-needed basis. Registered and Licensed Practical Nurses and Certified Nursing Assistants are among the professionals whom nurse staffing firms employ and assign.

Nurse staffing is a highly regulated segment of the staffing industry. To help protect nurse staffing firms from legal risk and help them better serve their clients and employees, ASA has published the following suggested best practices and operations information. This information was developed by the ASA health care section policy council, which is composed of ASA health care staffing firm company representatives committed to the development of education, tools, and resources for the health care staffing sector.

The best practices and operations information address

Organization, capitalization, and operations
Compliance with laws and regulations
Treatment of applicants and employees
Determination of applicant experience and qualifications
Communication with employees
Complaint, grievance, and incident management
Advertising
Client relations

In addition to the best practices, sample forms are also available to download. These sample forms have been shared by members of the American Staffing Association health care section policy council (with the exception of the Model Agreement for Health Care Staffing) and are not be construed as an endorsement by ASA. These can be used as a guide for staffing firms to develop their own customized forms.

Download the best practices:

Nurse Staffing Firm Best Practices and Operations Information

Download the sample forms:

Exhibit A

Employment Application

Exhibit B

Supplemental Employment Questionnaire

Exhibit C

License or Certification Verification Form

Exhibit D

Skills Checklist for an RN

Exhibit E

Reference Check Form

Exhibit F

Orientation Verification

Exhibit G

Acknowledgment of OSHA Training Requirements

Exhibit H

Employee Health Form

Exhibit I

Office of Inspector General Exclusion Search (exclusions.oig.hhs.gov/search.aspx)

Exhibit J

Hepatitis B Consent and Vaccination Record

Exhibit K

Model Agreement for Health Care Staffing

	— Exhibit L	Sample Rate Schedule
	— Exhibit M	Sample Benefits Waiver for Assigned Employees
	— Exhibit N	Sample Confidentiality Agreement for Assigned Employees

Exhibit O

Initial Shift Evaluation of Supplemental Staff Form

Exhibit P

Client Feedback Form

The information in these best practices should not be relied on as, and is not intended to be, legal advice. Staffing firms requiring legal or other advice regarding the matters discussed in these best practices should consult with experienced legal counsel.

Additional best practices are available for Employee Safety and Vendor Management Systems and Member Service Providers.

Contact
Stephen Dwyer
General Counsel
703-253-2037
sdwyer@americanstaffing.net

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