Workshops

Operations and Staff Development Learning Track

Staffing companies face myriad compliance issues every day. Immigration work authorization verification, discrimination statutes, wage and hour laws, overtime regulations, privacy laws, and required employee data are many of the potential pitfalls that thoughtfully implemented technology can help you avoid. The right technology can help drive standard business practices throughout your firm, increasing efficiency while increasing compliance and protecting your business.

Scott Scheibel moderates a panel of your industry peers, who will share how they have been able to use technology to mitigate significant risks in their organization through better compliance. They will share best practices and answer questions about implementing solutions for recruiting, hiring, candidate selection, candidate and client contacts and documentation, payroll data capture and management, and more.

A Value Proposition: Workplace Diversity
Panel moderated by Susan Yule, group vice president, business development, GW Premier America Inc.
Thursday, 1:45–3 p.m.

Promoting the value of inclusion as part of a diverse pool of workers benefits everyone, including your clients. Smart businesses know they need to embrace workplace and supplier diversity. The ASA diversity committee has researched effective strategies for individuals and suppliers who can help your company grow. Join Susan Yule and a panel of staffing professionals, including guest Steven Sims, vice president of the National Minority Suppler Development Council Inc., as they identify recruiting and marketing opportunities advantageous to the industry and your business.

Innovative Technology—A Case Study of a Client-Centric Approach
Matthew Horenkamp, industry principal, SAP America Inc.
Jim Lanzalotto, vice president of strategy and marketing, Yoh
Thursday, 4–5:15 p.m.
Also in technical, IT, and scientific learning track

In a highly competitive and commoditized market with few barriers to entry, how can you stay ahead of the competition? The answer—find new ways to deliver additional business value to clients and partners.

Matthew Horenkamp and Jim Lanzalotto will use the example of ASA member company Yoh to illustrate how a firm's technology strategy can dramatically improve its managed services platform for its clients and ultimately lead to a high return on investment.

You'll learn technology best practices that can help staffing firms respond to client demand for increased flexibility, manage the changing dynamics of the staffing marketplace, and drive innovation.

Low Risk, High Rewards
Panel moderated by Dan Struve, CSP, chairman and chief executive officer, Helpmates Staffing Services
Thursday, 4–5:15 p.m.
Also in industrial learning track

Controlling your company's susceptibility to costly insurance claims will help protect your profits. Moderated by ASA past chairman and chairman of the ASA workers' compensation committee Dan Struve, CSP, this panel of insurance professionals will provide an overview of the current insurance marketplace and strategies for a sound risk management program, including what you need to know about errors and omissions insurance. You'll examine hard and soft costs of insurance—from how much a claim actually costs to its impact on profit and loss.

Avoid common mistakes in selecting an insurance broker and preparing a professional submission. Find out about the Workers' Compensation Risk Certification program developed by ASA and Risk Control Services Inc. Gain strategies and learn practices you can integrate in your company to lower costs and increase profits.

Boomer Work Force: The End of Retirement as We Know It
Dan Pink, author
Friday, 10:30–11:45 a.m.

Over the next 18 years, millions of baby boomers will turn 60. Keynote speaker Dan Pink explains what this seismic demographic shift means for individual careers and organizations needing to rethink their approach to human resources. Pink, author of Free Agent Nation and A Whole New Mind, delves into how baby boomers can remain competitive in the work force on their own terms while phasing themselves into retirement. Boomer free agents are surely the talent to seek and recruit, and they will change company business models. This talented work force is able and available. Pink will share practical yet inspirational advice for turning the retirement years into paths of greater professional success and personal fulfillment for potential recruits you can tap as employees in addressing today's—and tomorrow's—labor shortage.

Legal Jeopardy: An Employment Law Game Show
Mark Toth, Esq., CSP, chief legal officer, chief compliance officer, and vice president of franchise relations, Manpower Inc.
Stephen Dwyer, Esq., ASA deputy general counsel
Friday, 1:45–3 p.m.

It's back! You've heard about it. You've read about it. Now live it as the dynamic duo reprises its popular employment law game show. Critics agree—two thumbs up for this informative, fast-paced, and fun workshop.

Do employment law questions have you stumped? Industry attorneys Mark Toth, Esq., CSP, and Stephen Dwyer, Esq., will put your mind at ease as they address discrimination, overtime, family leave, co-employment issues, and more in a way you can easily comprehend and actually enjoy. The issues are presented in a game show format—with prizes. While not legal advice, the information you take away will be invaluable in helping you protect your business.

Staffing in the 21st Century—Thriving in a VMS/MSP World
Panel moderated by Kip Wright, senior vice president, managed solutions, COMSYS
Friday, 1:45 –3 p.m.

Successful staffing companies need to evolve to recognize that in the 21st century, managed service providers (MSPs) are here to stay. Trends in technology and the way clients obtain and manage their temporary and contract employees provide opportunities and challenges for staffing companies. Learn what has worked and what has caused challenges. How can you change your sales and delivery strategy to capture additional business through an MSP? Explore how MSPs and vendor management systems (VMSs) can affect your long-term business strategies and how you can use VMS technology to pursue new business opportunities.

Join Kip Wright and a panel of staffing professionals who offer VMS to gain a better understanding of the market, the need, and your options as the growth of e-commerce continues to change the way we all do business, forever.